Returns & exchange policy

Please carefully research the vaporizers and accessories you are interested in before purchasing. Due to the nature of our products We suggest you test the device to make sure it works once this item has been used we can not take it back as it poses a health risk.
We do not except returns Or cancelations of orders.   Warranty is on the internal parts of the device only and the time period for the warranty is 30 days from the date of purchase  . We will replace a non functioning item With the same item color of the device may vary . This item but not be altered in any way And is up to our discretion. Our items are rigorously tested to insure a good working quality product
MegaToke reserves the right to deny any exchange and may request additional information as a condition of an exchange.
You must have an authorized RA number for all  exchanges. This will ensure proper processing of your item(s). We are not responsible for items sent to us without an RA number. The RA number must be written on all sides of the packaging that the returned item is being shipped in. If you have any further questions, please contact us Via Email at

Buyers are responsible for all shipping costs associated with the exchange process. We strongly recommend you insure your package(s) and/or purchase delivery confirmation, as we are not liable for items that are lost or damaged while in transit. Non-standard shipping services purchased by the buyer in relation to the original purchase, including upgraded and international shipping, are the sole responsibility of the buyer and are non-refundable. You may expect your exchange to process within two (1) weeks of the delivery date to us, assuming the above conditions are met;t. our exchange policy is only available to customers of the United States and/or Canada. For other countries outside of North America, please see our Foreign Country Return Policy.

Please note Our foreign exchange policy is always implemented on a case-by-case basis. The reason is Because of the rise of shipping costs, customs fees, and taxes, we do our best to accommodate such requests within our discretion, though always with customer satisfaction in mind.

MegaToke reserves the right to amend this exchange Policy at any time by posting the amended terms on this page. As well, MegaToke and its affiliates reserve the right to refuse a return for any reason.

If you have a question Visit Our Help Page or contact us Through our website or